For many companies, marketing and branding can be hindered by poor packaging designs. Good packaging is at the core of establishing a visual connection between product and producer – it needs to be engaging and consistent. With more and more new products entering the market every week, it’s become increasingly […]
Month: October 2022
Understanding how all businesses can benefit from voice analytics
82% of customers now consider no longer engaging with a business after a poor customer experience. Understanding potential issues before they arise could therefore be the single most valuable thing a business can do to retain customers, which can be provided by voice analytics solutions. In a byline, James Lockhart, Head […]